Meet the people behind Walfinch Kingston & Weybridge
Meet the people who are committed to helping our clients to thrive daily.

Kathleen Plough
Managing Director and Operations Manager
Kathleen brings over 30 years of experience in retail banking, where she helped pioneer “Relationship Banking” before the digital era transformed the sector. Her focus on trust, strong client relationships, and positive outcomes has shaped her career and leadership style.
Her management expertise spans staff recruitment and retention, client care, budgeting, and target setting. Known for her patient and empathetic approach, Kathleen fosters open communication and builds successful teams that have won multiple service and performance awards.
Now part of Walfinch, Kathleen continues to apply her passion for client service and people development, making her a highly valued member of the team.
Tracy Lezar
Managing Director and Registered Manager
Tracy Lezar brings a strong corporate background in sales and management, thriving in client-focused roles with an emphasis on delivering excellent service. Her career in care began as a recruiter with Christies Care, where she spent five years developing her passion for supporting others and her understanding of the industry.
With Walfinch, Tracy has fulfilled her ambition to own and run a business shaped by close family values. She takes pride in delivering compassionate domiciliary and live-in care, making a real difference to clients and their families. A self-starter and natural problem solver, Tracy believes that employing the right carers is key to success, and she is trusted for her commitment, reliability, and ability to build lasting relationships.

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